Here are frequently asked questions from Vidmate users. Hope it will help you.
Q: How to download videos?
A: In the homepage of Vidmate, popular video sites are listed. Enter a site and choose a video you want to download. You will see a red round button at the lower right corner of the page. Click it to download. Then you can play your videos.
Q：How to delete downloaded videos?
A: Enter “Download list”in the menu of Vidmate, click “Edit” button at the upper right corner of the page. Check the videos you want to delete and click the “Trash”icon at the bottom of the page.
Q: How can I browse other video sites in Vidmate?
A: In the homepage of Vidmate, you can find a search box at the top. Enter the URL of a site you want to browse, then Vidmate will bring you to the destination.
Q: If I want to find a video in Vidmate, what can I do?
A: In the menu of Vidmate, you can find “Search”. Enter it and search your favorite video. Now Vidmate provides Youtube search and Google search.
Q: If I find that one link of a TV channel is invalid, what can I do?
A: You can contact us by clicking “ Report” at the bottom of page. We will receive these reports and update links.
Q: Are there any ways to help me enter a certain site or TV channel quickly?
A: Yes. You can add a shortcut or bookmark of site or TV channel. For example, enter Youtube in Vidmate. There is a star mark at the button bar of the page. Click it and choose to add shortcut or bookmark.
Q: Where can I find downloading videos and downloaded videos?
A: In the menu of Vidmate, you can find “Download List”. Click and enter it. Or you can also find “Download List” via the button bar of the homepage of Vidmate. You can see a download icon, click it to enter.
Q: Can I check my browsing history?
A: Yes, click the blank search box and Vidmate will switch to history page.
Q: How can I get more information about Vidmate?
A: To get the latest information about Vidmate, please follow us on Facebook: https://www.facebook.com/vidmate.official.
Q: If I have questions or suggestions, how can I contact Vidmate?
A: To give feedback or good ideas to Vidmate, contact us at : firstname.lastname@example.org.
A: When I want to change the download path in Setting function, but it shows “You have no external memory card”, why?
Q: If you have two SD card in your mobile, you can change the download path. If you just have one SD card in your mobile, Vidmate will show you “ You have no external memory card”.
A: Why my downloads don’t resume when network reconnects?
Q: In Setting function, there is an option called Download auto resume. If you turn off this option, downloads will not resume when network reconnects. When you face the problem, please check this option first. If you find the option on, feel free to contact us.
Q: I want to downlaod older version of Vidmate
A: Please uninstall/remove new version in your phone first, then you can install older version.